


Learn how to set healthy boundaries, avoid burnout, and maintain well-being in both your personal life and workplace.

Develop essential listening, empathy, and support skills to care effectively for others while maintaining emotional safety.

Build cultural awareness and respectful communication when engaging with people from a variety of backgrounds, beliefs, and experiences.

Gain confidence and strategies for navigating challenging conversations with calm, clarity, and compassion.

Understand the grief journey and learn how to provide sensitive and meaningful support to those who are grieving.

Equip yourself with tools to bounce back from setbacks, face adversity with strength, and help others do the same.

Recognize anxiety triggers and explore practical strategies for managing anxious thoughts and behaviours — for yourself and those you support.

Improve the way you communicate in all areas of life by learning to speak clearly, listen actively, and build trust.

Explore trauma-informed principles and safe practices for supporting people impacted by trauma.

Learn healthy, sustainable approaches to stress management and how to walk alongside others dealing with high-pressure situations.

Develop practical coping strategies for supporting people with dementia. Learn how to communicate effectively, manage stress, and practice self-care to maintain your wellbeing.

Learn practical strategies to manage and resolve conflict in both personal and professional settings. Discover how different personality types influence conflict and develop effective communication skills for working with a variety of people.
Kerry Lovell brings over 30 years of experience as a manager, educator, chaplain and trainer in the community services sector. With a strong foundation in teaching, she holds Postgraduate Diplomas in Counselling and Management, along with a Certificate IV in Training and Assessment (TAE) and qualifications in Chaplaincy. Kerry is known for her practical wisdom, compassionate approach, and ability to create engaging, supportive learning environments that empower people to grow personally and professionally.

Gold Coast QLD, Australia
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